Join a team that thinks smarter, moves faster, and delivers stronger! As a Sales and Customer Service Agent, you’ll play an integral role in bringing Frontier Communications’ services to life across communities in the North Los Angeles region. With a communication-driven strategy and personalized sales approach, you’ll lead impactful residential sales campaigns that grow loyal customer bases - and accelerate your career.

Key Responsibilities Of A Sales And Customer Service Agent:

• Connect directly with homeowners and decision-makers in residential neighborhoods to present Frontier Communications’ cutting-edge services and plans and generate sales
• Effectively close sales by delivering an exceptional customer experience driven by genuine connections, personalized communication and a deep understanding of Frontier’s products and services
• Connect with homeowners and explain Frontier’s product features and benefits based on their individual needs and preferences 
• Collaborate with other Sales and Customer Service Agents to refine residential sales strategies and improve customer retention and satisfaction metrics 
• Track daily sales activities, leads, and conversions to keep performance transparent, measurable and  in line with the company’s KPIs
• Participate in regular sales and customer service strategy sessions and training to sharpen your pitch and market knowledge
• Represent the company and brand with professionalism, confidence, and a customer-first mindset
• Consistently work toward meeting and exceeding individual and team sales goals

Benefits And Rewards For Every Sales And Customer Service Agent:

• Clear growth path in a company that values smart execution, efficiency, and measurable success
• Uncapped commission opportunities so your effort directly drives your earnings
• Inclusive team culture where data meets creativity and your ideas matter
• Access to proven sales tools, market insights, and strategic guidance
• Recognition programs that reward top performers and creative problem-solvers
• Networking opportunities within a fast-moving and future-focused industry

Essential Qualifications To Be A Sales And Customer Service Agent:

• A strategic mindset paired with hands-on energy; you think ahead and act fast
• Strong interpersonal and communication skills that build trust quickly
• Self-motivated drive to meet targets and grow your own success
• Ability to adapt messaging based on data, customer feedback, and market conditions
• Solid organizational skills to manage leads, appointments, and follow-ups efficiently
• Team spirit—you’re comfortable working independently but thrive when collaborating
• Previous experience in sales, customer service, or marketing is a plus - but a coachable attitude and ambition go even further

Join the team where decisions are smart, outcomes are sharp, and your leadership can shine. 

This high-reward, performance-driven role is commission-based with uncapped earning incentives and weekly tier bonuses.